Job Title: Outreach Engagement Specialist/Care Manager
Reports to: Program Director
Department: Behavioral Health Services Department
Location: Rochester, NY; Monroe County
Employment Type: Full Time
Hours: Monday-Friday 8:30-5:00
The focus of the outreach engagement specialist care manager (OES) is to assist in enrolling clients into care. Following guidelines and timeframes outlined by the DOH/OMH. This includes meeting in office or any other designated space. Primary function of the OES is enrollment and engagement of individuals who are seeking services or have disengaged. Must feel comfortable using an electronic medical record, have awareness of community resources and collaborate with other community providers.
The employee will assist in responsibilities related to the Behavioral Health Services Department which include, but not limited to Care Management, documenting notes in client charts, assisting care managers where needed, follow up with providers and referral sources, ensuring enrolled client’s charts are in compliance and meet program policies and regulations. Additional duties may be assigned by Program Director as needed.
High school diploma with minimal 1 year of experience in human service field or direct care. Computer proficiency is required. Must have excellent organizational and time management skills.
- Must have NYS Driver’s License with no major violations within the last 5 years or access to transportation for the purpose of fulfilling their role within standards
- Must pass criminal background check through the justice center, criminal history does not preclude eligibility
- Bilingual- Preferred, but not required
- Any exceptions to be determined by Program
Baden Street Settlement or Rochester is an equal opportunity employer
Please direct any questions or concerns to:
N aima A. Hassan BHS Director
Baden Street Settlement
548 Joseph Avenue Rochester, NY 14605