585-325-4910 info@badenstreet.org

Job Title: Outreach Engagement Specialist/Care Manager

Reports to: Program Director

Department: Behavioral Health Services Department

Location: Rochester, NY; Monroe County

Employment Type: Full Time

Hours: Monday-Friday 8:30-5:00



The focus of the outreach engagement specialist care manager (OES) is to assist in enrolling clients into care. Following guidelines and timeframes outlined by the DOH/OMH. This includes meeting in office or any other designated space. Primary function of the OES is enrollment and engagement of individuals who are seeking services or have disengaged. Must feel comfortable using an electronic medical record, have awareness of community resources and collaborate with other community providers.

The employee will assist in responsibilities related to  the  Behavioral  Health  Services  Department  which  include, but not limited to Care Management, documenting notes in client charts, assisting care managers where needed, follow up with providers and referral sources, ensuring  enrolled  client’s  charts  are  in  compliance  and  meet program policies and regulations. Additional duties may be assigned by Program Director as needed.

Minimal Qualifications:

High school diploma  with  minimal  1 year of experience in  human  service field  or direct care.  Computer  proficiency is required. Must have excellent organizational and time management skills.

  • Must have NYS Driver’s License with no major violations within  the  last 5 years  or access to  transportation for the purpose of fulfilling their role within standards
  • Must pass criminal background check through the justice center, criminal history  does  not  preclude eligibility
  • Bilingual- Preferred, but not required
  • Any exceptions to be determined by Program


Baden Street Settlement or Rochester is an equal opportunity employer

Please direct any questions or concerns to:

N aima A. Hassan BHS Director
Baden Street Settlement
548 Joseph Avenue Rochester, NY 14605

585-325-4910 ext.1217