585-325-4910 info@badenstreet.org

Baden Street Settlement’s Behavioral Health and Community Services provides quality professional services for adults living with developmental disabilities, mental illness and/or who struggle with substance abuse.  The team uses a multi-disciplinary approach to help clients set realistic goals and support them every step of the way.   The goal is to help participants achieve independence and community integration.

Behavioral Health Services offers a multitude of services which include Outreach and Care Management for adults as part of Health Home of Upstate New York (HHUNY), and Respite Services under the Office of People with Developmental Disabilities.  Baden is also participating in New York State’s Delivery System Reform Incentive Payment (DSRIP) Program addressing health care reform.  Currently, the department is in the planning phase of  a Children’s Health Home program  (CHHUNY).

Health Home Care Management

A Health Home Care Manager assists in creating a person-centered care plan.  Care Managers assist in care coordination of medical, mental health, substance abuse, and social service needs. Care Managers collaborate with primary care physicians and service providers for follow up and communication. Care Managers also ensure all parties involved are working together and sharing pertinent information to reach the desired outcome, based on goals and objectives identified in the Care Plan. Care Managers assist with housing needs, social, community activities, and legal assistance. If hospitalized, Care Managers participate in discharge planning for a seamless transition from hospital stay to the next level of care.

Office for People with Developmental Disabilities (OPWDD) program

Baden Street Settlement’s Office for People with Developmental Disabilities (OPWDD) program is available for individuals who qualify for support and services. OPWDD services include:

  • Medicaid Service Coordination – assist individuals with developmental disabilities and their families in gaining services and support to help meet their needs
  • Plan of Care support services – an alternative form of Medicaid service coordination
  • Family Education And Training – Educating families about specific disabilities and managing techniques
  • Out Of Home Respite – providing after school activities and recreation. This includes boxing, swimming, computer lab and community integration.


The Counseling and Support Center provides services for individuals 18 and over to overcome issues of substance abuse. LEARN MORE

Program Director

Mary DeSantis is originally from Philadelphia, Pennsylvania. She has worked at Baden Street Settlement for six years as Director of Behavioral Health & Community Services. She completed her master’s degree in social work from the University at Buffalo and her undergraduate degree from Brockport State College. Mary brings 25 years of experience in the Human Services field, with a focus on working with individuals and families in the areas of mental illness and substance abuse. She is a Licensed Social Worker and a Master Credentialed Alcohol and Substance Abuse Counselor with the International Certificate. Mary came to Baden Street Settlement to develop the newest department of the agency Behavioral Health Services and has since focused on expanding services to the community to include: Adult Care Management, Home and Community Based Services, Peer Services, and Family Services under the Office of People With Developmental Disabilities (OPWDD). Her hobbies include cooking, baking, and quilting. She enjoys spending time with her family and three dogs.